1. Clear product descriptions
Before payment, each product page will state the format, lesson or session count, delivery schedule, access period, included files, price, technical requirements and material exclusions. Important details are not intentionally hidden behind checkout.
2. Curriculum standards
- Lessons follow a defined sequence and identify their intended practical outcome.
- Claims distinguish education and opinion from platform rules or legal requirements.
- Worksheets and templates match the lesson in which they are introduced.
- Examples avoid promises of typical income, guaranteed sales or guaranteed account approval.
3. Currency and platform changes
Marketplace interfaces, fees, seller rules and logistics options can change. Materials are reviewed periodically and material corrections are issued when a verified error could materially affect a learner's decision. Learners must check current official eBay, Amazon, Grailed or Depop guidance and obtain professional advice where needed before acting.
4. Technical delivery
Files are prepared in common formats and tested on representative desktop and mobile devices. If a buyer cannot access a purchased item, the Provider will attempt to restore access, provide an equivalent delivery route or apply the Refund Policy.
5. Accessibility
The website supports keyboard navigation, visible focus states, responsive layouts, reduced-motion preferences and descriptive image text. Programme materials aim to use readable documents and structured lesson navigation. Specific access needs can be raised before purchase.
6. Feedback and complaints
Factual corrections, access problems and complaints will be acknowledged through the published support contact. The target is an acknowledgement within two business days and a substantive response within five business days, although complex issues may take longer.
7. Honest social proof
Reviews are published only when they come from real learners and permission has been obtained. Reviews may be edited only for length, grammar or personal information without changing their meaning. No reviews are currently displayed because verified learner feedback has not been supplied.
8. Responsible resale examples
Examples use unbranded or rights-cleared visuals and distinguish condition inspection from specialist authentication. The curriculum does not encourage counterfeit items, misleading age or sustainability claims, copied stock images, prohibited dropshipping, off-platform payments or attempts to evade marketplace rules.